From onboarding to ongoing optimisation, our dedicated customer success team ensures you get maximum value from your Rezlynx investment. Your success is our success.
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Get fast, expert answers from our dedicated hospitality support team. Available 24/7 via phone, email and live chat.
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Your central hub for everything you need — from system updates and release notes to success planning and account management.
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Securely access your Rezlynx solutions with single sign-on across all your products and property portfolio.
Sign InGo beyond break-fix. Our success services are designed to help you grow, improve, and extract more value from every module in your stack.
Structured service plans designed to help you get the most from your Rezlynx software at every stage of your journey.
A cost-effective way to access our value-added services. Buy points, use them for training, configuration and consulting — when you need them.
The tools and resources you need to succeed. Choose a plan that matches your ambition and grow with Rezlynx over time.
Our 1,000+ hospitality professionals offer expert implementation, customisation and consulting. Whatever your challenge, we've seen it before.
A structured, proven process that takes you from signed contract to confident daily use — with a dedicated implementation manager at every stage.
We begin with a thorough review of your current systems, workflows and goals. Your dedicated implementation manager builds a plan tailored to your property.
Our team handles the migration of your historical reservations, guest profiles and rate plans. No data left behind, no gaps on go-live day.
We configure Rezlynx Evo to match your exact operational requirements — from room types and rate structures to integrations and reporting dashboards.
Comprehensive training for every team member. From front desk to housekeeping to management — everyone knows the system before go-live.
We're on-site or on-call for your go-live, and stay close for the first 30 days to ensure everything runs perfectly.
"Getting the basics right is crucial for our operation. Since 2010 we have plugged Rezlynx hotel software into every hotel we take on. The product is good and it's very easy to use which simplifies staff training and the Rezlynx support team is second to none."
"As a small hotel, with Rezlynx hotel software we can pick and choose what is going to help our business grow instead of being forced to pay for technology that we don't need. Rezlynx Group is helping us achieve that."
"The support from Rezlynx's customer success team has been outstanding. Whenever we've had a question or needed guidance, the response has been fast, knowledgeable and genuinely helpful."
Our learning programme ensures your whole team stays confident and current — from day one and every product release beyond.
On-demand video training for every Rezlynx product. Learn the features that matter most to your role, when it suits you.
Live sessions with Rezlynx product specialists. Perfect for new team members or when launching a new module across your property.
Earn recognised Rezlynx certifications to demonstrate your software proficiency to guests and colleagues alike.
Monthly product webinars and annual user conference. Stay ahead of every update and connect with the broader Rezlynx community.
Whether you need technical help today or want to plan your long-term success journey, our team is here.