Cookie Policy

1. What are cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website or use a web-based application. They are widely used to make websites and platforms work more efficiently, as well as to provide analytical information to site owners.

Similar technologies — such as web beacons, pixels, local storage, and session storage — work in comparable ways and may also be used by Rezlynx and our partners. For simplicity, we refer to all of these technologies collectively as "cookies" in this policy.

2. How we use cookies

Rezlynx Group uses cookies on our websites (including rezlynxreg.org and related domains) and within the Rezlynx PMS platform for the following purposes:

• To make our websites and platform function correctly
• To remember your preferences and settings between visits
• To keep you logged in securely during your session
• To measure how our websites and platform are used so we can improve them
• To understand which features are most popular and where users experience difficulties
• To show you relevant content and, where applicable, personalised advertising

3. Types of cookies we use

4. Third-party cookies

Some cookies on our websites are set by third-party services that appear on our pages. These third parties include analytics providers, advertising networks, and customer success tools. Rezlynx Group does not control these third-party cookies; they are governed by the respective third party's privacy and cookie policies.

Third parties we work with may include:

• Google (Analytics, Ads, Tag Manager)
• HubSpot (marketing automation and CRM)
• Meta / LinkedIn (advertising and retargeting)
• Trustpilot (customer review widgets)
• Intercom or Zendesk (customer support chat)

5. Managing your cookie preferences

When you first visit our website, you will be presented with a cookie consent banner that allows you to choose which categories of cookies you wish to accept (beyond strictly necessary cookies). You can change your preferences at any time.

Browser-specific guidance

• Google Chrome: Settings → Privacy and security → Cookies and other site data
• Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
• Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies
• Safari: Preferences → Privacy → Manage Website Data

Opt-out links for specific services

• Google Analytics opt-out: tools.google.com/dlpage/gaoptout
• Google Ads personalisation: adssettings.google.com
• Facebook ad preferences: facebook.com/ads/preferences
• LinkedIn ad settings: linkedin.com/psettings/advertising

6. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. When we make significant changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, by displaying a notification on our website.

We encourage you to review this policy periodically to stay informed about how we use cookies.